Supporting Individuals with Disabilities by Caring for the Individuals Who Serve Them

Gerry Beagles • February 1, 2024

The servant-leader is servant first, it begins with a natural feeling that one wants to serve, to serve first, as opposed to, wanting power, influence, fame, or wealth .”


Robert K. Greenleaf

Hello Everyone, and a Happy & Healthy 2024 to you! I’ve shared with you before that I truly believe Garden Center Services has the finest, most loyal employees of any agency I have knowledge of. I would imagine any of you that have direct contact with them would heartily agree. Cindy and I, as the leaders of this fine organization, understand that the quality of the care we offer to the individuals supported by our agency is directly connected to the respect, empowerment, and compassion that we demonstrate to our staff. 

Over the past few years our agency has worked in collaboration with the associations that we are members of and the They Deserve More coalition to strongly advocate with our legislators to increase the hourly wage for our Direct Support Professionals. We were very pleased this past summer when we were informed that our activism had been successful and that the approved budget for this current fiscal year included a $2.50 an hour increase for those employees that work directly with program participants. We were fortunate to be able to give this increase to our staff early; raising their rates by $1.25 in both July and again in November last year.   This was their biggest increase in quite some time and I want to express my gratitude to each and every one of you that took part in our advocacy efforts by calling, writing, or emailing your personal legislators. It is really true that the squeaky wheel gets the grease!

There was some anxiety recently however when our state funder informed providers like us that the Department’s way of calculating our rates this year would lead to a deep cut in the number of hours our direct support professionals would be funded to work. Some providers were going to lose hundreds of thousands of dollars in financial support and find it necessary to terminate some individuals from their programs. It’s unfathomable that the staff at DHS thought that agencies like ours could accept a situation where we were now able to pay staff higher wages, but that the number of hours allocated to each agency would be cut! 

Having worked at the Division of Developmental Disabilities for years and now as a community provider, I know the importance and necessity of all of us working together in unity on behalf of persons with intellectual and/or developmental disabilities to offer them the lives they deserve. There has been such an outcry from providers, families, advocate groups, and even legislators themselves, it does sound like state is now determined to address this rate setting calculation concern in a way that will lead to zero cuts in our DSP hours!

Meanwhile, here at Garden Center Services, we will continue to work tirelessly on behalf of those individuals that we are lucky enough and honored to serve.

Other Articles

By Gerry Beagles November 3, 2025
Dear friends and supporters,  We are reaching out today to share both the challenges and the bright spots that are shaping life at Garden Center Services this season. Due to the ongoing federal government shutdown, SNAP (Supplemental Nutrition Assistance Program) benefits have been temporarily put on hold. Judges have ordered the administration to resume the payments, even if partially, but they have not figured out how to at this point. For many people with disabilities, SNAP benefits are not just supplemental - they are essential. Without this vital support, many individuals and families in our community are struggling to keep food on the table. This crisis is being compounded by the rising costs of food and supplies, driven in part by the recent tariffs enacted under President Trump’s administration. Prices for basic groceries and essential goods have climbed sharply, making it more expensive for the individuals receiving our services to shop and more costly for our agency to provide the same level of assistance and care we always strive for. Despite these serious challenges, we continue to find reasons for joy and gratitude - because the people we serve, and those who support them, show us every day that perseverance and hope are stronger than hardship. In October, we celebrated the opening of two new group living homes, where residents are thriving in supportive, inclusive environments. The individuals living there have shared their excitement about their new homes, new friendships, and the positive changes these opportunities have brought to their lives. We’re also thrilled to report that construction of our Permanent Supportive Housing project, the Garden Apartments, is right on schedule. The building is progressing beautifully and is expected to welcome tenants by May or June of next year - a major milestone in our ongoing mission to expand accessible, affordable housing options for people with disabilities. Our Second Chance Thrift Shop has also been a wonderful source of community connection and vital support. The shop has provided much-needed revenue that helps sustain our programs and services - and it’s also a joyful place where volunteers, shoppers, and staff come together for a great cause. As the holidays approach, we invite you to shop for your Christmas décor at Second Chance or donate a few hours of your time as a volunteer. Every purchase and every helping hand makes a real difference. And in September, our community came together for our annual Walk n’ Roll event - a day filled with laughter, friendship, and purpose. Thanks to your generosity, the event raised over $50,000 in much-needed revenue to support our programs and services. As we approach the holiday season, we are also looking ahead to Giving Tuesday on December 2nd, a national day of generosity when individuals are encouraged to support the charities that matter most to them. Especially this year, we would be deeply grateful if you could find the time to make a contribution to Garden Center Services. Even more, we invite you to consider becoming a monthly donor, helping us sustain our mission year-round and continue providing life-changing support to people with disabilities. These successes remind us that the best way to respond to difficult times is through action, compassion, and joy. Each achievement - each person given a home, each volunteer who steps up, each dollar donated - helps us build a stronger, more inclusive community. We are deeply grateful for your continued partnership and support. Together, we can meet these challenges head-on and ensure that the people we serve not only survive, but thrive, with dignity and happiness. With heartfelt thanks, Gerry
By Gerry Beagles August 28, 2025
In a couple of weeks, service providers like ours will be celebrating Direct Support Professional Recognition Week (September 7th – 13th), during which we put extraordinary time and effort toward recognizing Direct Support Professionals (DSP) for the incredible work they perform. I am so uplifted by the respect and compassion I observe every day as the staff work with the individuals we serve. I think the fact that many of us in leadership positions at Garden Center started out as DSPs provides us with the insight into how strenuous their jobs can be at times. DSP Recognition Week is a great opportunity to focus on the incredibly committed, attentive direct support workforce that is the heart and backbone of services for the individuals with disabilities that Garden Center cares for. The majority of the agency’s employees are DSPs, and many of them have been with us 5, 10, 15 years, or longer! Though this week is established nationally to recognize DSPs, we try to express throughout the year how vital and valued our employees are. We are asking for your help to make this the best Direct Support Professional week ever, and invite you, the parents/guardians/families/& friends to join us in the effort to really show our gratitude and respect to these individuals. Inside the Leaflet you’ll find an article sharing ideas on how you can help. We’re also looking for any gift cards that you would like to donate which will help with the many raffle drawings that we hold during the week. Taking care of our staff so they can care for the people that attend our programs is weighing on me heavier than ever. As I shared with you in my last articles, changes that are being made in Washington is making it more difficult and riskier to commit ongoing funding to certain positions/programs at the agency. As we prepare to deal with the impact of projected cuts to our budget I am focusing intensely on targeting and amassing additional discretionary resources to sustain our quality programs. This is where YOU come in. I greatly enjoy speaking passionately about Garden Center Services and the awesome individuals we support, but I need new people to tell our story to. I will deeply appreciate any contacts that you would share with me to help this effort. Contact me directly at 708-560-4400, or at gbeagles@gardencenterservices.org. Thank you so much.  Gerry
By Gerry Beagles July 11, 2025
Dear Garden Center Services Family & Friends, I want to start off by wishing each of you a happy and safe summer! Even though we’ve had times where the temperature has been a little toasty, I so appreciate the sun-drenched days with all the opportunities for fun and frolic. It does my heart good to view the posted pictures of the individuals we support enjoying all kinds of activities and experiences out and about in the community. I want to give a big shoutout to the staff at our homes and day services that use a lot of energy and creativity to make these outings possible! I must admit that the recognition and celebration of Independence Day last week had lost some of its childlike excitement and meaning for me due to the passage of the Big ##### Bill in Washington. Though the supporters of this bill claim that it only focuses on “waste, fraud, and abuse,” the projected cuts that it contains could devastate millions of people with disabilities who receive life sustaining and enhancing services through Medicaid and other safety net programs like the Supplemental Nutrition Assistance Program. For some time one of my favorite quotes has been from former Vice President Hubert Humphrey. When dedicating a building in D.C. on Nov. 1, 1977, he spoke to the treatment of the weakest members of society as a reflection of a government: “The moral test of government is how that government treats those who are in the dawn of life, the children; those who are in the twilight of life, the elderly; those who are in the shadows of life, the sick, the needy, and the disabled.” I was personally drawn towards working in this field in the mid-1970s because I could sense that there was a sincere and genuine movement underway that would alter the approach to serving people with developmental disabilities. The 1980’s was a time when many states started to close their large institutions and through Medicaid Home and Community-Based Services allow individuals with disabilities to receive services and supports in their family homes, in their own homes, acknowledging and honoring the contributions they make as members of our neighborhoods and communities. To toil and struggle and rejoice in the accomplishments this movement has made in the last 5 decades has been incredible, and to see the changes we’ve made at Garden Center during the last 22 years as my time as the Executive Director, fills me with gratitude. And, we’ve still have a lot more that we’re planning on accomplishing on behalf of the awesome individuals that we’re honored to spend time with! So, what is our response going to be to the recently passed Reconciliation bill? We’re going to keep holding our heads high as we fight the good fight at the state level and keep focused on the multiple essential projects that are underway. What I am keenly aware of is my need to bring more discretionary, non-State funds, into our agency. Most of you reading this newsletter are already generous supporters of our agency, and so I’m not necessarily asking you to open your pocketbook. What I am asking, is that you would please share any contact information with me of people, or businesses, that you think might be interested in supporting a worthy cause like Garden Center Services! I just want the opportunity to share our story, the stories of the brave people we support, with a larger audience. Don’t hesitate to reach out to me by email, or you can call me at 708-560-4400. Thank you for everything! Peace, Gerry
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